Older adults exploring the realm of artificial intelligence
## Older Adults and Artificial Intelligence: Navigating Benefits and Concerns
In the ever-evolving digital landscape, older adults are increasingly embracing artificial intelligence (AI) as a tool for health, convenience, and emotional support. A recent study reveals that around half of older adults have already used AI, with many approaching it with a mix of curiosity and caution [1].
The study, designed to be representative and weighted, involved over 2,800 people aged 50 to 97 from across the U.S. [1]. The findings suggest that older adults perceive AI as a potentially valuable resource for health monitoring, daily convenience, and social engagement. However, their adoption is tempered by concerns over trust, autonomy, and privacy [1].
## The Power of Perceived Usefulness and Ease
Older adults are more likely to embrace AI when systems are intuitive, provide clear informational utility, and exhibit anthropomorphic or empathetic traits [2]. Long-term users value both emotional comfort and accurate, empathetic communication from AI systems [2]. Key factors influencing adoption include perceived usefulness and ease of use, as outlined by the Technology Acceptance Model [2].
## Trust, Control, and Transparency
Trust in AI is a significant concern for older adults. A recent survey found that nearly half of older adults (46%) have "very little to no trust" in AI-generated information [4]. This skepticism often centers on data privacy, accuracy of information, and the potential for over-reliance on automated systems.
Older adults emphasize the importance of autonomy and control in their interactions with AI. Many prefer systems that are reactive rather than proactive, allowing them to retain decision-making authority [1]. They also desire transparent control over data sharing, particularly with healthcare providers, and want the ability to power off systems as needed [1]. There is a strong preference for AI that respects their self-image and communicates in ways that align with their values and identity [1].
## Education and Adaptability
Contrary to stereotypes, older adults are not inherently resistant to technology. Many are capable of mastering new tools, especially when these tools are relevant to their daily lives and introduced with appropriate support [3]. However, confidence and willingness to adopt AI depend heavily on perceived ease of use and the availability of clear, accessible education [2][3].
Addressing barriers to AI adoption requires not only user-friendly design but also transparent communication about how AI systems work, what data they use, and how privacy is protected [1][4]. Free online courses from the University of Michigan, such as those on ChatGPT and generative AI, can help older adults learn how to use AI practically and safely in daily life.
## Balancing Risks and Benefits
While almost all respondents in the survey want to be clearly informed if the content they consume is generated by AI [1], about half of older adults believe that AI brings more risks than benefits [1]. The desire for education about AI risks is much greater than the desire for education about potential positive effects, with 81% wanting to learn more about risks compared to 58% interested in positive effects [1].
## The Future of AI and Older Adults
Despite uncertainties, around a third of participants want to integrate AI more into their daily lives in the future, while over half are at least curious about potential benefits [1]. Health organizations and institutions catering to older adults should consider these findings in their educational offerings.
AI-supported home security systems are used by 35% of older adults and are almost universally considered helpful [1]. Voice assistants like Alexa, Siri, or Google Nest are popular among older adults, with 80% finding that these devices support their independence and security at home [1]. However, uncertainties persist in recognizing misinformation generated by AI, particularly concerning health information or AI-based voice technology scams [1].
In conclusion, older adults are using AI in their daily lives, and this trend is likely to continue. Successful integration of AI into their daily lives depends on designing systems that prioritize user control, transparency, and emotional resonance, while providing accessible education and support to build confidence and competence [1][2][3]. Information and educational offerings around artificial intelligence are increasingly important for older adults and their families.
- In the realm of health-and-wellness, older adults perceive AI as a potentially valuable resource for monitoring their health and engaging socially, yet concerns over trust, autonomy, and privacy persist.
- For greater acceptance and efficient use of AI among older adults, key factors like perceived usefulness, ease of use, intuitive design, and anthropomorphic or empathetic traits are crucial, as outlined by the Technology Acceptance Model.
